Healthcare
Will AI replace healthcare operations managers?
BLS places medical and health services managers in its “High” AI-exposure category (of four, relative to other occupations). BLS projects employment to grow 24.2% from 2025 to 2035, with about 62,300 openings a year. OEWS May 2025 median pay is $123,860 (10th–90th percentile $73,390–$224,340). Typical entry education: bachelor's degree.
Sources: BLS AI exposure categories and Employment Projections 2025–35 (released 27 August 2026); BLS OEWS May 2025; tasks from O*NET 31.0 (CC BY 4.0).
Figures are for the BLS occupation Medical and health services managers (SOC 11-9111), the closest occupation BLS tracks. BLS counts people who plan, direct and coordinate health services as Medical and Health Services Managers. BLS does not separate remote from on-site work.
Healthcare operations roles plan and coordinate how care is delivered: scheduling, workflows, compliance, vendors and the teams that run them, on site or remote.
The figures, with their sources
| AI-exposure category | High (of Low, Moderate, High, Very high)BLS AI exposure categories, 2025–35 |
|---|---|
| Employment, 2025 → 2035 | 640,400 → 795,500BLS Employment Projections 2025–35 |
| Projected change, 2025–35 | +24.2%BLS Employment Projections 2025–35 |
| Openings per year (2025–35 average) | 62,300BLS Employment Projections 2025–35 |
| Median annual pay | $123,860BLS OEWS, May 2025 |
| 10th–90th percentile pay | $73,390 – $224,340BLS OEWS, May 2025 |
| Typical entry education | Bachelor's degreeBLS Employment Projections 2025–35 |
National figures, all industries and all experience levels. Employment and openings are published by BLS in thousands; pay is annual, in US dollars.
What BLS says, in its own words
“An exposure category is not a forecast of employment growth or decline.” “Exposure does not imply job loss, productivity gains, automation probability, or wage effects.”
“Demand change - share increases as the growing complexity of healthcare delivery increases the demand for medical and health services managers.”
Our count from the BLS table: 165 of the 206 occupations in the “High” category are projected to grow from 2025 to 2035. That is our arithmetic on BLS data, not a BLS statement.
What the work is: O*NET® tasks
The occupation’s core tasks, most important first, as O*NET 31.0 words them.
- 1.Direct, supervise and evaluate work activities of medical, nursing, technical, clerical, service, maintenance, and other personnel.Judgment · Accountability
- 2.Develop and maintain computerized record management systems to store and process data, such as personnel activities and information, and to produce reports.
- 3.Plan, implement, and administer programs and services in a health care or medical facility, including personnel administration, training, and coordination of medical, nursing and physical plant staff.Accountability · Relationships
- 4.Conduct and administer fiscal operations, including accounting, planning budgets, authorizing expenditures, establishing rates for services, and coordinating financial reporting.Accountability
- 5.Maintain awareness of advances in medicine, computerized diagnostic and treatment equipment, data processing technology, government regulations, health insurance changes, and financing options.Judgment
- 6.Establish work schedules and assignments for staff, according to workload, space, and equipment availability.Accountability
- 7.Monitor the use of diagnostic services, inpatient beds, facilities, and staff to ensure effective use of resources and assess the need for additional staff, equipment, and services.Judgment · Accountability
- 8.Direct or conduct recruitment, hiring, and training of personnel.Accountability · Relationships
How we tag: a task is tagged Judgment, Accountability or Relationships when O*NET’s wording uses one of these verbs. Judgment: evaluate, assess, determine, decide, interpret, diagnose, recommend, investigate, approve, prioritize, resolve. Accountability: direct, supervise, manage, oversee, ensure, plan, establish, authorize, comply. Relationships: confer, consult, negotiate, advise, collaborate, liaise, mentor, train, counsel, persuade, interview, present, meet with. This is our reading of the task text, not an O*NET or BLS classification, and it is not a measure of AI exposure.
For new graduates
- Typical entry education
- Bachelor's degree
- BLS Employment Projections 2025–35
- Openings per year
- 62,300
- All levels, not entry-level only
The tasks to show proof for: 7 of 8 are about judgment, accountability or relationships
We point you at these because our method treats them as the work that is hardest to hand to AI. That is our judgment, not a BLS or O*NET finding. A capstone, an internship or a part-time job where you made the call, owned the outcome or worked with the people involved is proof. Write what you did, not what you were assigned.
Show the 7 tasks
- Direct, supervise and evaluate work activities of medical, nursing, technical, clerical, service, maintenance, and other personnel.
- Plan, implement, and administer programs and services in a health care or medical facility, including personnel administration, training, and coordination of medical, nursing and physical plant staff.
- Conduct and administer fiscal operations, including accounting, planning budgets, authorizing expenditures, establishing rates for services, and coordinating financial reporting.
- Maintain awareness of advances in medicine, computerized diagnostic and treatment equipment, data processing technology, government regulations, health insurance changes, and financing options.
- Establish work schedules and assignments for staff, according to workload, space, and equipment availability.
- Monitor the use of diagnostic services, inpatient beds, facilities, and staff to ensure effective use of resources and assess the need for additional staff, equipment, and services.
- Direct or conduct recruitment, hiring, and training of personnel.
What this data does not tell you
- How many openings are entry-level, or how many go to new graduates. BLS counts openings at every level.
- How AI will change hiring for junior roles in this occupation. The exposure category is about the occupation’s tasks, and BLS says it is not a forecast.
- Pay or openings in your city or industry. These are national figures.
- Whether your own tasks match these. O*NET describes the occupation, not your job.
BLS also publishes the work experience and on-the-job training usually needed; see the BLS projections table.
Proof worth finding for a Healthcare Operations (Remote) application
Our editorial starting list, not a survey of postings. The posting you apply to decides what counts.
- Process improvement with measurable patient or operational outcomes
- EHR/EMR system experience and digital workflow management
- Remote team coordination and async communication skills
- Compliance and regulatory navigation (HIPAA, state regulations)
- Vendor management and cross-functional leadership
Show your proof for one real posting
- Step 1Job Match · 5 tokensPaste a real posting. For each requirement, we quote the line in your resume that proves it, or say nothing was found.
- Step 2Resume · 15 tokensRewrite toward that posting from your own words. Any number we could not find in them is listed for you to check.
- Step 3Know your tasks · FreeYour own tasks against the medical and health services managers data above, labeled task by task.
Related role guides
Healthcare guideQuestions people ask
Will AI replace healthcare operations managers?
The data does not say so. BLS places medical and health services managers in its “High” relative AI-exposure category and states that “An exposure category is not a forecast of employment growth or decline.” BLS projects employment to grow 24.2% from 2025 to 2035 (BLS Employment Projections 2025–35). By our count from the BLS table, 165 of the 206 occupations in the “High” category are projected to grow.
How many healthcare operations managers jobs open each year?
BLS projects about 62,300 openings a year for medical and health services managers, averaged over 2025–35. BLS defines openings as net employment change plus workers permanently leaving the occupation, so a declining occupation can still have openings. Employment was 640,400 in 2025.
How much do healthcare operations managers earn?
BLS OEWS (May 2025) puts the national median annual wage for medical and health services managers at $123,860. The 10th percentile is $73,390, the 25th $94,700, the 75th $166,100 and the 90th $224,340. These are all industries and all experience levels in the United States; pay in your city and at your level will differ.
What education do healthcare operations managers need?
BLS lists “Bachelor's degree” as the typical education needed to enter medical and health services managers. It is the typical path, not a rule: postings set their own requirements.
How does AISkillScore check a Healthcare Operations (Remote) application?
We count, we do not guess. Job Match reads the posting’s requirements and, for each one, quotes the line in your resume that proves it, or says nothing was found. The resume rewrite keeps your claims and lists any number it could not find in your own words so you can check it before you send.
Sources
U.S. Bureau of Labor Statistics: Artificial Intelligence (AI) exposure categories; Occupational projections, 2025–35, and worker characteristics; Employment Projections definitions; Occupational Employment and Wage Statistics, May 2025: Medical and health services managers. BLS data is in the public domain.
This page includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA. O*NET 31.0 Database · CC BY 4.0 · Medical and health services managers on O*NET OnLine. Changes: we show up to eight of the occupation’s core tasks, most important first, merged across the O*NET codes BLS groups into one occupation, and we add our own task tags.
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